We create a discussion board in Sharepoint 2010 without much effort, but I am looking for a solution where discussion board and all its replies are added to the certain zone automatically. That is end user do not need to add discussion board, through the process. SharePoint 2007 forum SharePoint 2010/2013. Activated for a discussion board by the administrator, when creating a new. SharePoint Discussion Boards User Guide.

Though for the most part, you might use SharePoint to store documents and other types of files, at some point you will discover that SharePoint is also great for storing your other Intellectual Property, in the shape of a Knowledge Base or FAQ (frequently asked questions). FAQ is a popular addition to any website out there on Internet, as it is a great way to answer basic and most frequently asked questions. SharePoint Intranet is no exception. FAQ Knowledge Base might be a great way to answer basic queries to an HR department (i.e. “How do I request a vacation?”) or an IT Department (“How do I reset my password?”).

So what would be the best way to achieve this in SharePoint? Well, you have few options to choose from, which one is best – would be your call!

Option 1: Custom List with metadata

The easiest way to get going with a FAQ is to build a custom SharePoint list with custom metadata. For example, Column 1 would be a question. Column 2: Answer. Column 3: Category.

  • Column 1: Question
  • Column 2: Answer
  • Column 3: Category (Benefits, Medical, etc.)

Below is an example of such FAQ module build using regular, Out of the box SharePoint custom list web part.

The beauty of this approach is that you can really customize the list with custom metadata and allow your users to view, group, sort questions/answers/categories any way they like. And oh yeah, because this is a list, users can do a keyword search too and find a particular question/answer that way as well.

Sharepoint discussion board settings

Option 2: Discussion Board web part

Another way to build a FAQ is via a Discussion Board web part. This web part is essentially a SharePoint list, but has some nice user interface capabilities, like an ability to list conversations in a forum-style manner. What that means is that your FAQ section can become “social” since individual users might also reply to specific topics and provide their own responses. And of course, since the Discussion Board web part is just a SharePoint list, you can dress it up with custom metadata too!

Option 3: Wiki Site/library

This option utilizes Wiki capabilities of SharePoint and allows you to build the knowledge base/FAQ by inserting content right into the SharePoint pages. I have previously provided detailed instructions on how to create Wikis here. The beauty of this approach is that you can embed text, images, and video into your pages – making FAQ little bit more interactive and fun to use. And just like the previous two options, Wiki is fully searchable!

So these are the three Out of the Box options available to you. Which one you use is up to you. I have used all of them when configuring sites for my clients. Option 1 and Option 3 seem to be most popular though.

One of the requests I hear most from users is for the ability to create a private discussion board on their site. They have a general user base, but want to lock down a particular SharePoint discussion board to just a small subset of users. Unfortunately, there is no really obvious way to do this, so creating a “private” discussion board is a multi-step process.

The benefits to creating a private discussion board are numerous. It can allow you to have a central location for having secure communication between team members, as well as provide the ability to share documents, all while remaining within the context of a parent site. Typically, site admins would prefer to keep users on a single site, rather than go off and create subsites for all the different user sub-groups that want their own private area. Private discussion boards are a great option for this.

To help those that might want to create one on their site, but not know where to start, I put together this little guide to help you create one. While these screenshots are for SharePoint 2010, the same steps will also apply to SharePoint 2013, since the discussions list has remained essentially unchanged.

1) Go To “Site Actions”, click on “More Options…” You can also get to this menu by clicking “Create” when on the “Discussions” tab.

2) Choose “Discussion Board” as the type. If you do not wish to have this on the navigation, do NOT click “OK” just yet.

3) (optional) Click “More Options”. Enter the name of the private board. For Navigation, choose “No.” Then click OK.

4) Once the board is created, you will need to modify the permissions to make it a private board. Click on “List Permissions.”

5) THIS IS THE MOST IMPORTANT PART. **** DO NOT CLICK MANAGE PARENT **** If you change the permissions of the parent, you will mess up the permissions for the entire website.


Instead, click on “Stop Inheriting Permissions”

6) Remove all the groups and users, except for the “Owners” group for the website. Click OK.

Create Discussion Board Sharepoint 2010 Database

7) Go to “Site Actions”, “Site Permissions”

8) Create a new group for the private board (this step may be unnecessary if you already have a SharePoint group you wish to use)

9) Give the group a name and set it to “Read Only”. *This does not mean it will be Read Only for the discussion board, it means it is a read only group for the site. If they have permissions that are elevated for the site, those will be taken care of by another group they are a member of. This group is just for the private board.

10) Click “Create.” Once you complete this step, add the users or AD groups to the SharePoint group that need permission.

Create Discussion Board Sharepoint 2010 Pdf

Create Discussion Board Sharepoint 2010

11) Click “Site Actions”, “View All Site Content”

12) Click on the private discussion board you just created

13) Click “List Permissions” and then “Grant Permissions”

14) Use the people picker to find the group that you just created.

15) Set the permission for the group as they relate to the private board. Typically “Contribute”, if it is an admin group set it to “Full Control”

16) Verify the permissions

17) Next we want to add a link to the private board. Go to “Site Actions” click on “Site Settings”

18) Click on “Navigation”

19) If you have a private discussions tab, click that, then click “Add Link”

20) Give it a title and browse for the private board to create the link.

22) Click OK, and check to see if the link appears.

23) (optional) Finally, if you created a group at the beginning, go into the group and add the members you want to grant access. Click “Site Settings”, “Site Permissions”, and add users to the group.